Bwthyn y Bannau - Little Cottage of the Beacons is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
- Personal Information: When you make a booking, we collect personal information such as your name, address, email address, phone number, and payment details.
- Booking Details: Information related to your stay, including arrival and departure dates, special requests, and any other relevant details.
- Communication Records: Any correspondence between you and us, including emails and messages.
- Booking Management: To process and manage your booking, including sending confirmation and updates.
- Payment Processing: To process payments securely through our payment provider.
- Customer Service: To respond to your inquiries and provide support during your stay.
- Legal Obligations: To comply with legal requirements, such as maintaining records of guests over the age of 16.
- Payment Provider: We share your payment details with our payment provider to process transactions securely.
- Legal Requirements: We may disclose your information if required by law or to protect our rights and property.
4. Data Security
- We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
- We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations.
6. Your Rights
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can request correction of any inaccurate or incomplete data.
- Deletion: You have the right to request the deletion of your personal data, subject to legal requirements.
- Objection: You can object to the processing of your personal data in certain circumstances.
7. Cookies
- Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
8. Changes to This Policy
- We may update this privacy policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email.
- If you have any questions or concerns about this privacy policy or our data practices, please contact us at penrheolfarm@gmail.com
Thank you for choosing Bwthyn y Bannau - Little Cottage of the Beacons. We are committed to ensuring your privacy and providing a safe and enjoyable stay.